Reward Program

The following table summarizes how you can earn cash back or instant discount from our Reward Program:

Rewards Description
1.5% FPS / Bank transfer payment
1% QR code payment
1% 1st purchase from a new customer who is referred by you
3% A purchase of an item from our "Sale Promotion" collection by someone who is referred by you
10% A purchase of an item from our "Managed Automation Services" collection by someone who is referred by you
Please read the FAQs section below for more about our Reward Program.
 
Our reward will only be given out in jurisdictions where such type of reward is deemed legal.  Langya Tech reserves all rights for the final decisions regarding the Reward Program.
 

FAQs

How do you give out instant discount or cash back?

We pay out instant discount or cash back through the two ways:

  • We give instant discount to your purchase, or
  • We send you a gift card with the updated amount of cash back earned.

How do I earn 1.5% cash back by paying through FPS or bank wire transfer?

If you choose to pay your order by FPS and bank wire transfer, you can earn 1.5% of the value of your paid order in two ways:

Instant discount for the purchase

  • After you complete the checkout and we have sent out an email confirmation about your order, we’ll send you an additional message about the final discounted total value through email and/or whatsapp.
  • You can then pay the final discounted total value by FPS or bank wire transfer (please select to pay all transaction fees by the sender for bank wire transfer).
  • After we receive the full payment through the transfer, we’ll send out a receipt with the discount on it to your email and fulfil your order.

Receive cash back through gift card

  • 1.5% HKD-equivalent of cash back will be send to you through a gift card about 7-14 business days after we have completed your order, and no further return, exchange, or reshipment is required.

How do I earn 1% cash back by referrals?

When someone who puts the email address of your account as the referrer for their first purchase, your account is eligible to earn 1% cash back based on the first purchase from him/her subject to the following terms:

  • The account registered under the referral’s email address must be set up before the first purchase of the person you refer to us.
  • The Referral’s Email Address submitted must match exactly with the email address of your account.
  • The first-time purchaser must be a real and unique person or company. We have the sole discretion to withdraw any cash back granted or not issue any cash back if we suspect otherwise.

The default procedure is as follows:

  • The person who refers to us by you add products to his/her shopping cart on our website.
  • After he/she has finished adding products to the cart, go to cart page and input your email address to the “Referral’s Email Address (if any)” box below the product list and on the left of the subtotal.
  • 1% HKD-equivalent of cash back will be send to the account registered under the referral’s email address through a gift card about 7-14 business days after we have completed his/her order, and no further return, exchange, or reshipment is required.

How do I earn 3% cash back with a purchase of item(s) in your "Sale Promotion" collection by someone who is referred by me?

When someone who puts the email address of your account as the referrer for their purchase of an item listed in our "Sale Promotion" collection, your account is eligible to earn 3% cash back based on that purchase from him/her subject to the following terms:

  • The account registered under the referral’s email address must be set up before the purchase of the person you refer to us.
  • The Referral’s Email Address submitted must match exactly with the email address of your account.
  • The purchaser must be a real and unique person or company. We have the sole discretion to withdraw any cash back granted or not issue any cash back if we suspect otherwise.

The default procedure is as follows:

  • The person who refers to us by you add products to his/her shopping cart on our website.
  • After he/she has finished adding products to the cart, go to cart page and input your email address to the “Referral’s Email Address (if any)” box below the product list and on the left of the subtotal.
  • 3% HKD-equivalent of cash back will be send to the account registered under the referral’s email address through a gift card about 7-14 business days after we have completed his/her order, and no further return, exchange, or reshipment is required.

How do I earn 10% cash back with a purchase of item(s) in your "Managed Automation Services" collection by someone who is referred by me?

When someone who puts the email address of your account as the referrer for their purchase of an item listed in our "Managed Automation Services" collection, your account is eligible to earn 10% cash back based on that purchase from him/her subject to the following terms:

  • The account registered under the referral’s email address must be set up before the purchase of the person you refer to us.
  • The Referral’s Email Address submitted must match exactly with the email address of your account.
  • The purchaser must be a real and unique person or company. We have the sole discretion to withdraw any cash back granted or not issue any cash back if we suspect otherwise.

The default procedure is as follows:

  • The person who refers to us by you must notify us to put your email address as the “Referral’s Email Address” before he/she signs the service agreement for the "Managed Automation Services" with us.
  • 10% HKD-equivalent of cash back will be send to the account registered under the referral’s email address through a gift card about 7-14 business days after each payment made by the subscriber.

Can I convert the balance in the gift card back to cash?  And How?

You can convert the balance in the gift card back to cash only when the balance is larger than or equal to the equivalent of HK$500. 

Please send us the request through our Return Form.

A handling fee of 10%, or a minimum of HK$50-equivalent, will be deducted for the withdrawal request.

You will also bear all the related transaction costs including but not limited to any bank transfer fees, and the currency spread charged by the bank.

We only accept withdrawal request in HKD or USD at this moment.

What dollar amount will you use to calculate the percentage-based rewards?

We include the value of the paid merchandise only.

We exclude taxes and other fees such as shipping costs.

Any returned or refunded purchase will also be excluded.

Is there any expiry date for the gift card?

There is no expiry date for the gift card.

If we are terminating the reward program or gift card in the future, we’ll try to give at least one month notice in advance through email in order to let each customer to redeem or withdraw their balance in the gift card.

Which currency is your gift card denominated in?

Our gift card is denominated in Hong Kong dollar (HKD).

How can I find out the balance in my gift card?

You can either use Apple Wallet Passes or log into your account in our website to check the balance in your gift card.