TeamViewer Pilot (Annual Billing)

TeamViewer Pilot (Annual Billing)

Regular price HKD2,755.00
Regular price HKD2,988.00 Sale price HKD2,755.00
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TeamViewer - statistically one of the best remote connectivity and support solutions at its price range.

Augmented Reality Remote Collaboration Software from TeamViewer.

Warranty & Shipping Information

Authorized Products.  Help support from Teamviewer.
 
Typical delivery time (online delivery):  0-2 business days.

Product Highlights

TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.
 
Even if the camera moves away from the tagged objects, those annotations stick to them, enabling you to collaborate effectively and guide people through troubleshooting, problem-solving, product setup, or maintenance steps efficiently — as though you were there in person.
 

Solve problems faster
Enable your service technicians and customers to get instant support from experts with interactive video support calls and minimize machine downtime.

Accelerate Knowledge Transfer
Onboard and train junior technicians quicker by enabling senior experts to guide them remotely and record important sessions for future training and faster knowledge transfer.

Reduce Costs
Reduce travel costs by minimizing on-site visits with remote expert help for service technicians and customers.

Improve Processes and Operations
Improve processes and operations with dynamic, contextual information exchange through a collaborative peer-to-peer remote support AR session.

Stay Secure
All remote sessions are AES-256 bit end-to-end encrypted, complying with SOC2, HIPAA/HITECH, ISO/IEC 27001, ISO 9001:2015, and GDPR.

Innovative Business Models
Innovate and expand your Service Level Agreements (SLA) with AR-powered remote support. Digitize and optimize service processes, such as after-sales, and dealer support.

Mechanical Engineering
Assist your customers setting up, running, and maintaining your machines remotely with TeamViewer Pilot — increasing uptime and customer satisfaction.

Manufacturing and OEMs
Using TeamViewer Pilot, you can reduce your service resolution time and additional downtime costs: quickly reach remote experts, show them the problem through the camera of your smartphone or smart glasses, and let them guide you to the solution. The results? Faster, more precise fault detection, significantly reducing human errors.

Chemical and pharmaceutical industry
With TeamViewer Pilot, your remote experts can now monitor every situation and provide comprehensive asset and process data to the on-site service technicians increasing their efficiency and productivity, while ensuring safety.

Energy Industry
With TeamViewer Pilot, your remote teams are always able to reach out to your experts on the mainland when they need information for complex maintenance tasks — with secure, fast, stable connections, even in low-bandwidth environments.

More Information

 See official or review video(s) above for more.
 
 

Payment Methods

Currency accepted:

HKD, USD, CNY, EUR, JPY, SGD

Deposit payment (Hong Kong only):

- For self-pick-up at selected MTR stations, minimum 10% deposit is required for order less than HK$3500 self-pick-up. Just select non-credit-card payment at checkout.

- Other self pick-up points require full payment beforehand.

Special payment methods (Hong Kong & China only):

- FPS / Bank Wire Transfer (HKD)

- Unionpay / Alipay / WeChat Pay / BoC Pay (HKD & CNY)

- PayMe / Octopus Payment / Tap & Go (HKD)

- Atome (+3% processing fee, Hong Kong only, by 3 monthly installments)

General payment methods (anywhere):

- Credit card: Visa / MasterCard / Unionpay / Shop Pay / Apple Pay / Google Pay (USD, EUR, JPY, HKD, CNY, SGD)

- Bank Wire Transfer (HKD, CNY, USD, EUR, JPY, SGD)

- Payoneer (USD, EUR, JPY)

Special payment methods (Europe only):

- SEPA (EUR)

Self-Pickup & Delivery Options

Self pick-up options (Hong Kong, free shipping):

- Self-pickup points in Central

- Selected MTR stations

Delivery options (Hong Kong, +shipping fee):

- Standard express (fee calculated at checkout automatically)

- Urgent delivery (certain products only, please contact us for fee estimate)

Delivery options (outside Hong Kong):

- Shipping fee is calculated at checkout automatically (please contact us if not available)

- Customs may charge you tax/duty (except Macao)

- For Taiwan, real name authentication at EZ Way app is required

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