Payment Methods

What payment methods do you accept?

The following payment methods are available:

Payment methods for most locations:

  • Visa
  • MasterCard
  • Bank Wire Transfer (only available to HKD, CNY, USD, EUR, CHF, GBP, CAD, AUD, JPY, SGD & THB)

Payment methods mainly for Asia:

  • Alipay (HKD & CNY only)
  • WeChat Pay (HKD & CNY only)
  • BoC Pay (HKD & CNY only)
  • FPS (HKD only)
  • Octopus (HKD only, available in early-mid Dec 2021)
  • Atome (Hong Kong only, by 3 monthly installments)
Payment methods mainly for Europe:
  • SEPA (Euro only)

For your safety, security checks are taken on all payments made to us at the time of purchase.

Which currencies can I shop in?

Mastercard and Visa:  We accept HKD.

Bank Wire Transfer:  We accept HKD, USD, CNY, EUR, GBP, CAD, CHF, AUD, JPY, SGD, and THB.

FPS and Octopus:  We accept HKD.

SEPA:  We accept EUR.

Alipay, WeChat Pay, BoC Pay:  We accept CNY and HKD.

Please contact us if you would like to pay by other currencies.

How do I pay by FPS, SEPA or Bank Wire Transfer?

  1. Select Bank Transfer payment method during checkout.
  2. Complete the checkout process.
  3. Open our order confirmation email (please check the spam mailbox if necessary).
  4. Click on the “View your order” button.
  5. Find the payment instructions in the order summary (just below the Google Map).
  6. Make the transfer with the total amount shown in the order summary through FPS, SEPA or bank wire transfer.
  7. Send the proof of transfer (e.g. a photo of receipt) through our Payment Completion Form.
  8. After we can confirm that we have received the full amount, we'll process your order and provide you update for your order..

How do I pay by Octopus?

  1. Select "Octopus through QR Code" payment method during checkout.
  2. Complete the checkout process.
  3. We will then send you an Octopus QR code with the total amount shown as in the order summary.
  4. Send the proof of transfer (e.g. a photo of receipt) through our Payment Completion Form once you complete the payment through Octopus.
  5. After we can confirm that we have received the full amount, we'll process your order and provide you update for your order..

    How do I pay by Alipay / WeChat Pay / BoC Pay?

    1. Select "Alipay / WeChat Pay / BoC Pay through QR Code" payment method during checkout.
    2. Complete the checkout process.
    3. Open our order confirmation email (please check the spam mailbox if necessary).
    4. Click on the “View your order” button.
    5. Find the payment instructions in the order summary (just below the Google Map).
    6. Click here to find the correct QR code for the transfer.
    7. Make the transfer with the total amount shown in the order summary.
    8. Send the proof of transfer (e.g. a photo of receipt) through our Payment Completion Form.
    9. After we can confirm that we have received the full amount, we'll process your order and provide you update for your order..

    How do I pay by Atome?

    1. Add all items for your order to cart.
    2. Contact us to let us know you would like to pay by Atome.
    3. We will then adjust the price of your order (+3%), and then open the Atome payment gateway for you to complete the purchase through Atome.

        When will my credit card be charged?

        If you pay by credit card, your bank or card issuer may reserve the order amount in your account immediately.

        Will my payment details stay safe?

        For credit card payment, our payment gateway shows us and stores only the last four digits of your credit card.  We also keep your payment data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see our Privacy Policy.