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Making a Collection Appointment

Making a Collection Appointment

Regular price HKD0.00
Regular price Sale price HKD0.00
Discount Sold out
Tax included.
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Please make an appointment with us to collect your item(s) by selecting a time slot in the calendar above (Hong Kong only for now).  Then click on "Add To Cart" button and complete the reservation.
  
Please contact us to confirm the delivery location and if you would like to reschedule.
  
Your order will be available for collection at the pre-agreed delivery location and time for 15 minutes. 
  
If you do not show up after 15 minutes passed the pre-agreed meeting time and our staff have to leave that location, we’ll send you a Whatsapp message to set up a new meeting place and time for collection.

Payment Methods

Currency accepted:

HKD, USD, CNY, EUR, JPY, SGD

Deposit payment (Hong Kong only):

- For self-pick-up at selected MTR stations, minimum 10% deposit is required for order less than HK$3500 self-pick-up. Just select non-credit-card payment at checkout.

- Other self pick-up points require full payment beforehand.

Special payment methods (Hong Kong & China only):

- FPS / Bank Wire Transfer (HKD)

- Unionpay / Alipay / WeChat Pay / BoC Pay (HKD & CNY)

- PayMe / Octopus Payment / Tap & Go (HKD)

- Atome (+3% processing fee, Hong Kong only, by 3 monthly installments)

General payment methods (anywhere):

- Credit card: Visa / MasterCard / Unionpay / Shop Pay / Apple Pay / Google Pay (USD, EUR, JPY, HKD, CNY, SGD)

- Bank Wire Transfer (HKD, CNY, USD, EUR, JPY, SGD)

- Payoneer (USD, EUR, JPY)

Special payment methods (Europe only):

- SEPA (EUR)

Self-Pickup & Delivery Options

Self pick-up options (Hong Kong, free shipping):

- Self-pickup points in Central

- Selected MTR stations

Delivery options (Hong Kong, +shipping fee):

- Standard express (fee calculated at checkout automatically)

- Urgent delivery (certain products only, please contact us for fee estimate)

Delivery options (outside Hong Kong):

- Shipping fee is calculated at checkout automatically (please contact us if not available)

- Customs may charge you tax/duty (except Macao)

- For Taiwan, real name authentication at EZ Way app is required

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