Onsite Engineer Support Service

Currency accepted:

HKD, USD, CNY, EUR, JPY, SGD

Deposit payment (Hong Kong only):

- For self-pick-up at selected MTR stations, minimum 10% deposit is required for order less than HK$3500 self-pick-up. Just select non-credit-card payment at checkout.

- Other self pick-up points require full payment beforehand.

Special payment methods (Hong Kong & China only):

- FPS / Bank Wire Transfer (HKD)

- Unionpay / Alipay / WeChat Pay / BoC Pay (HKD & CNY)

- PayMe / Octopus Payment / Tap & Go (HKD)

- Atome (+3% processing fee, Hong Kong only, by 3 monthly installments)

General payment methods (anywhere):

- Credit card: Visa / MasterCard / Unionpay / Shop Pay / Apple Pay / Google Pay (USD, EUR, JPY, HKD, CNY, SGD)

- Bank Wire Transfer (HKD, CNY, USD, EUR, JPY, SGD)

- Payoneer (USD, EUR, JPY)

Special payment methods (Europe only):

- SEPA (EUR)

Self pick-up options (Hong Kong, free shipping):

- Self-pickup points in Central

- Selected MTR stations

Delivery options (Hong Kong, +shipping fee):

- Standard express (fee calculated at checkout automatically)

- Urgent delivery (certain products only, please contact us for fee estimate)

Delivery options (outside Hong Kong):

- Shipping fee is calculated at checkout automatically (please contact us if not available)

- Customs may charge you tax/duty (except Macao)

- For Taiwan, real name authentication at EZ Way app is required